According to CPSW ethics, how should client information be treated?

The correct approach according to Certified Peer Support Worker ethics is to treat client information as confidential, requiring Releases of Information (ROIs) to share details with others. This principle is foundational to maintaining trust and safeguarding the privacy of clients. Confidentiality ensures that clients feel safe to share their experiences without fear of their personal information being disclosed without their permission.

Utilizing ROIs is a critical component in this process, as it allows clients to control who has access to their information and provides legal protection for peer support workers regarding confidentiality breaches. This stance promotes ethical practice and fosters an environment where clients can openly communicate about their challenges and progress in a supportive space.

This adherence to confidentiality aligns with the overall aim of peer support, which is to empower individuals through shared experiences while respecting their autonomy and privacy.