Which method of conflict resolution involves fostering harmony and trust?

Prepare for the Certified Peer Support Worker Certification Exam. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

The method of conflict resolution that involves fostering harmony and trust is accommodating or smoothing. This approach focuses on prioritizing relationships and the needs of others over one’s own preferences. When a peer support worker uses this method, they often seek to maintain peace and create an environment where everyone feels heard and valued.

By accommodating, the individual demonstrates understanding and empathy, which can build stronger bonds and trust among team members or peers. This method can lead to a collaborative spirit in the future, as individuals are more likely to feel safe and respected when their perspectives are acknowledged, promoting a culture of openness and trust.

In contrast, avoiding does not address the conflict, thereby leaving underlying issues unresolved. Forcing is more about asserting one’s position aggressively, which can lead to further discord and mistrust. Collaborating is a more integrative approach that seeks a win-win solution but does not emphasize primarily on fostering harmony to the same extent as accommodating. Thus, the choice of accommodating or smoothing directly aligns with the goal of fostering harmony and trust in relationships.

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