Which of the following reflects employer expectations of CPSWs?

The correct answer emphasizes the importance of utilizing lived experiences to enhance empathy and connection, which is a fundamental expectation of Certified Peer Support Workers (CPSWs). This ability to draw upon personal experiences not only fosters trust and rapport with those they support but also enriches the peer support process. Clients often feel more at ease and understood when a CPSW can relate to their struggles through shared experiences. This deepens the connection and creates a supportive environment where individuals feel safe to express their challenges and goals.

The other choices do not align with the holistic and practical role of CPSWs. Exclusive theoretical knowledge without practical application would undermine the essence of peer support, which is deeply rooted in relatable experiences and practical strategies for recovery. Focusing solely on personal recovery neglects the comprehensive approach CPSWs take in supporting others, where the emphasis is on collaboration and fostering the growth of their peers rather than centering only on their individual journeys. Lastly, exhibiting limited teamwork and collaboration runs counter to the collaborative nature of peer support, which thrives on partnerships and shared learning among colleagues and clients.